Step 1Implements Business continuity, Bpo Projects plan and maintain services Step1 E-Businesses Delivered Uninterrupted customer services .we are Services Network delivers high quality and in depth research , analysis, commendatory and debate and has regular meeting in India, UK, US,AUSTRALIA and GERMANY.
Customer Satisfaction and Retentions Global card Step1 is a global bpo service company the provides Customers with access.. Customer loyalty is the focus in the research and it turn into an important concern for management only .
Enhances Customer Satisfaction and leading card company Customer satisfaction is a important because it provides In handling the inbound calls for customer and marketers and business are determined and met in order to ECS .
Bank of UK Revamps Mortgage Businesses Step1 E-Business Enables significant improvement in processes, us a commercial mortgage to purchase or refinance just about any type of non –residential of businesses property.
Step1 BPO services is a 8 years old BPO & Call Center Company based at India/UK/USA. We provide cost effective and value added Call Center solutions to our clients. We leverage on our experience and expertise to offer unmatched BPO and call center services. Our solutions are customized to reduce cost, increase productivity and quality.
We at Step1 BPO Services, India/Abroad combine expertise, skills and technology to deliver world class solutions. Being an ISO 9001:2008 certified BPO and Call Centre Company we follow quality systems in all aspects of our operation. More
¶¶ When I joined Telephonic O2 UK 2 years ago I wanted to really change the nature of the service experience in the UK for Broadband. We selected Step1 as our strategic partner because they really get the idea that differentiating through service is not only a great customer experience but it's also sustainable. During 2011 our partnership went from strength to strength, so much so that in Q1 2012 we were an unprecedented 9 points ahead for Broadband Telephone Support CSI and has won awards for best Customer Service from uswitch.com, broadbandchoices.co.uk and Computer Shopper. ¶¶
- TIM Rechard
Customer Services Director, Step1
¶¶ I am, as you would imagine, delighted that the partnership works so well and that Step1 continue to be imaginative, flexible and above all, a great bunch of people to work with. ¶¶
Head of Connected World,